Product Sections
| About Us Our Contact details: HiPP UK Ltd 165 Main Street New Greenham Park Newbury Berks RG19 6HN United Kingdom Phone: 0845 050 1351 Fax: 01635 528271 Email: shop [at] hipp [dot] co [dot] uk VAT Registration No. 800 823269 |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept Visa, Mastercard and Maestro payments. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Postage and packing costs are included in the price listed for each product. Products will be sent by Royal Mail second class post or by UK courier as appropriate. We can only ship to a UK address. (Sorry no BFPO or ROI addresses) |
| Delivery Schedule We aim to deliver all orders as quickly as possible, but please allow up to 10 working days for delivery. All orders are passed to our distributors on the next working day and are dispatched as soon as possible |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges All prices are inclusive of VAT where applicable |
| Credit Card Security When the order is placed at our website, you will be transferred to our secure payment provider Worldpay, credit card numbers are encrypted using 128 bit encryption. They are not held in clear text on any web site. |
| Guarantee We guarantee the quality of our goods. You must inspect the goods and notify us promptly of any dissatisfaction with your order. We will promptly and fully refund the cost of any goods that do not meet with your reasonable satisfaction. We will arrange with you for the goods to be returned to us |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0845 050 1351 (International +44 0845 050 1351) or fax us on 01635 528271 or write to us at 165 Main Street New Greenham Park Newbury Berks RG19 6HN United Kingdom |
| Privacy Policy HiPP UK Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
Currently we can only deliver to UK addresses (Sorry no BFPO or RoI)
