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Terms of use

The small print...

Any use by you of this site is subject to your acceptance of the terms and conditions, regardless of whether or not you choose to regsiter with us, set out in this legal notice. Please also see our privacy statement.

If you do not accept these terms and conditions please leave the site now.


1. General Information

For your information, we set out some general information about us: The site is made available by HiPP Baby Club/HIPP Organic - referred to in these Conditions as “we”, “us” or “our”. 'HiPP Organic' and 'HiPP Baby Club' are trading names of HiPP UK Ltd., The Annexe, Hurst Grove, Sandford Lane, Hurst, Reading, Berkshire, RG10 0SQ. VAT number 800 8232 69. Company Number 4498995, registered in Cardiff.

2. Registration

This site is directed to adults in the United Kingdom and is not intended for children under the age of 16. By registering to this Web Site you confirm that you are 16 years or over and that you are a UK resident.

Registration of the HiPP Baby Club is open to all UK residents who are pregnant and/or have a child up to and including 12 months of age. By signing up to the BabyClub you may choose to receive information on our organic follow on and growing up milks for over 6 months old.

We may at our sole discretion refuse registration to the site.

Any user name and/or password we issue to you are personal to you and you may not share these with and/or transfer these to any third party.

You are solely responsible for any user name and/or password that we issue to you and shall immediately notify us if you are aware of any breach of security and/or unauthorised use of your user name and/or password.

We may at our sole reasonable discretion, suspend or cancel your registration if you breach any of these Conditions.

3. Privacy

The information that we obtain through your use of the site, whether collected through the registration process, submitted by you in posts to the site, or otherwise, is subject to our Privacy Policy. That Privacy Policy addresses our collection and use of the data you provide to us, including your rights relative to that information. Please review the Privacy Policy before you use the site. By accessing and/or using the site, you will be deemed to have accepted the terms and conditions of the Privacy Policy. If you are unwilling to accept the terms and conditions of the Privacy Policy, you must immediately cease using the site.

4. Public Areas & Forum Services

Parts of the Service (such as HiPP Baby Club Chat Forums) provide an opportunity for users to exchange information, news and views. We accept no liability in respect of any material submitted by users and users should refer to the specific terms and conditions of use of the forum areas (please see Discussion Forum Rules) before using these services. If you access and/or use the forum areas, you will be deemed to have accepted the Discussion Forum Rules.

5. Visitor Material And Content

You are solely responsible for all content that you submit, post, or otherwise make available to or through the site. By doing so, you (1) represent and warrant to us that such content is not confidential and that you have all necessary permission to submit, post and otherwise make available such content; (2) grant to us and our affiliates a worldwide, nonexclusive, perpetual, fully sub-licensable, royalty-free right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute (including, without limitation, making available on-line, electronically transmitting or otherwise communicating to the public), perform, and display such content (in whole or part) worldwide via the site or otherwise, and/or to incorporate it in other works in any form, media, or technology now known or later developed; and (3) consent to all relevant acts or omissions in relation to your moral rights in such content which may or might otherwise constitute a breach or infringement of those moral rights and to the extent permitted by law, waive all your moral rights in such content.

You warrant that any materials posted by you to bulletin boards and discussion forums or otherwise submitted to this site, whether ideas, creative concepts or other materials, may be used and disclosed by us without restriction for whatever purpose we deem fit and without payment of any sum or acknowledgement of you as their source.


This paragraph does not affect any rights you may have under data protection or similar laws, to the extent that such rights cannot be excluded. In this connection please see our Privacy Policy.

HiPP UK ltd reserves the right to alter or remove any video/image submitted through any HiPP competition according to HiPP UK ltd guidelines. By submitting a video or image you are confirming that you expressly grant HIPP UK ltd the right to share this content across their own channels such as Facebook, YouTube and Twitter. HiPP UK Ltd is not responsible for the privacy practices carried out by third parties. If you do not want us to retain or use your content in any way, please do not provide the content to us or, if you have already provided personal content and wish to withdraw your consent, please contact us at HiPP UK ltd, The Stable Block, Hurst, RG10 0SQ

6. Compliance With Laws

You agree to comply with all laws applicable to your use of the site. You also agree that you will not use the site in any way to:

impersonate any person or entity;

  1. falsely state or otherwise misrepresent your affiliation with any person or entity;
  2. disrupt the normal flow of dialogue or otherwise act in a manner that negatively affects other users' ability to engage in real-time exchanges;
  3. interfere with, disrupt, or harm in any way the site or servers or networks connected to the site;
  4. electronically stalk or otherwise harass another user of the site;
  5. engage in any activities that would violate the personal privacy rights of others, including but not limited to collecting and distributing information about other users of the site without their permission, except as permitted by applicable law;
  6. use the site in violation of any applicable laws or regulations, or any rules or guidelines established by HIPP BabyClub
  7. send unsolicited mass communications;
  8. post or transmit material that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence or privacy or which may be detrimental to our reputation or to the reputation of any third party, cause annoyance or inconvenience;
  9. send mail bombs, trojan horses, viruses or other disruptive programs or code; and/or
  10. violate the security of the site or engage in unauthorised decompilation and/or decryption of protected materials.

We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of or locate anyone posting any material in breach of these Conditions. Any breach of these Conditions may lead to us reporting your activities to your internet service provider, your employer, the Police, relevant authorities and/or to legal action being taken against you.

7. Other legal notices

There are other legal notices on areas of this site which relate to your use of such areas, such as our privacy statement.

8. Ownership and Intellectual Property Rights

This site is owned by us. All right, title to, and interest in the content available via the site, in the site's look and feel, the underlying software, any sound, images, designs, trademarks, service marks, and trade names displayed on the site, and the site URLs, are the property of us, one of our group companies or our licensors, and are protected by copyrights, trademarks, patents, or other proprietary rights and laws.

All trademarks, service marks, logos and designs used on this site, whether registered or unregistered, are owned by us, other companies within or group or other third parties. You may not use or display any trademarks, service marks, logos or designs owned by us, our affiliates or otherwise appearing on the site, without the prior written consent of us or the relevant third party.

We grant you a nonexclusive, non transferable, revocable and limited license to view, copy, print, and distribute content retrieved from the site only for your personal, non commercial use, provided that you do not remove or obscure any copyright notice, trademark notice, or other proprietary rights notices displayed on or in conjunction with the content. You may not use any content available via the site in any other manner or for any other purpose without our prior written permission. All rights not expressly granted in these Conditions are expressly reserved to us.

9. Other Web Sites / Links to Other Websites

The site, or third parties on the site, may provide links to other sites and/or resources, including advertisers, over which we have no control. These links are provided solely as a convenience to users to the site and should not be construed as an endorsement by us of content, items, or services on those third-party websites. You access and use such sites, including the content, items, or services on those sites, solely at your own risk. We make no representations or warranties with respect to the content, personal information collection practices, ownership, or legality of any such linked websites. You agree that we have no responsibility or liability for the availability of such external sites or resources, or for the content, advertising, products, or other materials available through such sites or resources.

We shall have no liability to you for any loss or damage suffered by you as a result of linking to any site from the site to the maximum extent permitted by law.

10. HiPP Experts

HiPP Organic employs a health visitor and nutritionist to give advice to users of the site via e-mail when requested, the HiPP Baby Club Chat Forums and social media activity such as Facebook. If one of the team of experts decides to terminate working for HiPP Organic we do not promise to update any imagery including names of the experts and photos that have been used to promote these experts.

11. Viruses

Please note that viruses and similar destructive programs are an inherent risk of communication via the internet. We will use our reasonable endeavors to prevent contamination of any material sent to you with any virus or similar destructive code.

We do not, to the maximum extent permitted by law, accept any liability for any viruses or similar destructive code which my infect computer equipment and/or software used by you, as a result of your accessing our site and/or any other communication via the Internet between you and ourselves.

It is your responsibility to scan what you choose to download from our site to ensure that it is free of such items as viruses, worms, Trojan horses and other similar destructive code.

12. Service Access Disclaimer of Warranties With Respect to Site

The site is provided on an "as is" and "as available" basis. We expressly disclaim all warranties of any kind, whether express or implied, including, without limitation, any warranties of merchantability, fitness for a particular purpose, and non infringement.

We do not make any warranty that the site will meet your requirements, or that access to the site will be uninterrupted, timely, secure, or error-free, or that defects, if any, will be corrected. We make no warranties as to the results that may be obtained from the use of the site or as to the accuracy, quality, or reliability of any information obtained through the site.

We may at any time modify, discontinue, or suspend operation of this site, or any part thereof, temporarily or permanently, without notice to you.

Any content downloaded or otherwise obtained through the site is used at your own risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of such content. You should always verify the information set out in the site with independent authorities before acting on it.

We do not have any obligation to prescreen, edit, or remove any content provided by users that is posted on or available through the site. However, we will have the right (but not the obligation), in our sole discretion and for any reason, to prescreen, edit, refuse to accept, remove, or move any such content.

13. Limitations of Liability

To the fullest extent permitted by law we (and all of our sister, parent and subsidiary companies) exclude all liability for any loss or damage (including but not limited to direct, indirect, economic or consequential loss or damage, or any loss of income, profits, goodwill and/or business) suffered by you as a result of your use of the site or of any materials provided on it or downloaded from it or your inability to use this site or any error in the provision of this site or any computer virus transmitted through this site whether such loss or damage arises in contract, tort (including negligence) or otherwise and even if we are expressly informed of the possibility of such loss or damage.

Nothing in these Conditions shall exclude or limit our liability for (i) death or personal injury due to our negligence or (ii) for any liability which is due to fraud or (iii) any other liability which we are not permitted to exclude or limit as a matter of law.

14. Indemnification

You agree to indemnify and hold harmless us, our directors, officers, employees, agents, and affiliates, from and against any and all liability, damages, losses, claims, expenses of any kind (including, without limitation, reasonable attorneys' fees) directly or indirectly related to (1) your breach of these Conditions; or (2) the content you submit, post, or transmit through the site.

15. Termination of Your Access

We may at any time terminate your use of the site and may remove or delete any or all of your content within the site, without prior notice to you, for any reason that we, in our sole discretion, deem appropriate.

16. End of Membership to HiPP Baby Club

Communication via e-mail and post from the HiPP Baby Club will cease when you request it.

If you believe that any specific content available on the site either infringes your rights (including without limitation any intellectual property rights), or is otherwise unlawful, and you would like to file a complaint with us, please contact us as stated below.

17. Severability

If any provision of these Conditions is found by a court or other binding authority to be invalid, you agree that every attempt shall be made to give effect to the parties' intentions as reflected in that provision, and the remaining provisions contained in these Conditions shall continue in full force and effect.

18. Applicable Law

These Conditions and the resolution of any dispute related to these Conditions or the site shall be governed by and construed in accordance with English law without giving effect to any principles of conflicts of law. Any legal action or proceeding between us and you related to these Conditions shall be brought exclusively in a court of competent jurisdiction in the United Kingdom, and you agree to submit to the personal and exclusive jurisdiction of such courts.

19. Contact Information

If you have any questions or concerns with respect to these Conditions or the site you may contact a representative of HIPP Organic by completing our contact form or by post at Customer Service, HIPP UK Ltd., The Annexe, Hurst Grove, Sandford Lane, Hurst, Reading, Berkshire, RG10 0SQ.

20. Offers and promotions

All offers and promotions communicated via the site are to be available to UK residents only and are subject to availability.

21. Online Dispute Resolution for consumer disputes under Regulation (EU) No. 524/2013

Disputes concerning contractual obligations stemming from online sales or service contracts between a consumer and a trader can be brought to the EU Online Dispute Resolution Platform ("ODR Platform"). The ODR Platform provided by the EU facilitates the independent, impartial, transparent, effective, fast and fair out-of-court resolution of disputes between consumers and traders online. The ODR Platform is accessible under: .

22. Modifications to Conditions

We reserve the right to change and update these terms and conditions without notice, as we deem appropriate.