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You're in control. Whether you need to skip a month, change your address, or adjust the number of tins, this is where you can manage it all. We know life with a little one can be unpredictable, so we’ve made it simple to update your subscription at any time.
Need help? Check out the FAQs below or get in touch with us if something’s not quite right.
To update your delivery address, log in to your account and go to the ‘Subscriptions’ section. Select the subscription you want to update, then edit your shipping details. Make sure to do this before your next billing date to ensure your order goes to the right place.
You can cancel your subscription at any time by logging in to your account and heading to the ‘Subscriptions’ section. Just select the subscription you'd like to cancel and follow the steps. If you need a hand, our customer service team is here to help at hello@hipp.co.uk.
To update your payment method, log in to your account and go to the ‘Subscriptions’ section. From there, you can add a new payment method or edit your existing one. If you need help, our customer service team is happy to assist at hello@hipp.co.uk.
When you subscribe, you'll enjoy free delivery, priority shipping, and the flexibility to manage your subscription plan anytime. Plus, BabyClub members get 10% off* every subscription order as part of their exclusive member benefits.
*10% off does not apply to subscriptions on our First Infant, Anti-Reflux or Comfort Formula Milk.
Yes — you can add, remove, or swap the formula milk powder products in your subscription at any time by logging into your account and updating your subscription preferences.
Yes, you can update your chosen delivery date at any time in your subscription settings. Just pick the day of the month that works best for you.
Yes! We understand plans can change, so you can pause, skip, or cancel your subscription at any time. Just log in to your account and make the changes you need — no hassle, no fuss.
Subscriptions are delivered monthly. You can choose which day of the month you'd like your order to arrive, and update this anytime to suit your routine.
You can manage your subscription easily through your HiPP BabyClub account. With just a few clicks, you can update your delivery schedule, change products, or edit payment and shipping details.
